Privacy Policy

At MyCBT Portal ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and share your personal data when you use our platform ("Platform"). By using the Platform, you consent to the practices described below.

1. Information We Collect

We collect the following types of information:

• Personal Data: When you register, we collect your name, email address, and password. You may also provide optional details like phone number or job role.
• Usage Data: We collect information about your interactions with the Platform, such as pages visited, tests taken, and time spent on features, to improve our services.
• Device Data: We collect technical details like IP address, device type, browser, and operating system to ensure compatibility and security.
• Community Forum Data: If you participate in forums, we collect the content you post, which may include personal opinions or information you choose to share.

2. How We Use Your Data

We use your data to:

• Provide and maintain the Platform, including user accounts, access to study materials, and practice tests.
• Personalize your experience, such as recommending relevant content based on your progress.
• Communicate with you, including sending account-related notifications, updates, or responses to inquiries.
• Analyze usage patterns to improve Platform functionality and content.
• Ensure security by detecting and preventing fraudulent or unauthorized activities.

3. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share data in the following cases:

• Service Providers: With trusted vendors who assist with Platform operations (e.g., hosting, analytics), under strict confidentiality agreements.
• Legal Obligations: When required by law, such as to comply with a court order or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, with prior notice.

4. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

5. Your Data Rights

You have the following rights regarding your data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate data in your account settings or by contacting us.
• Deletion: Request deletion of your data, subject to legal retention requirements.
• Restriction: Request that we limit the processing of your data in certain cases.
• Objection: Object to data processing for specific purposes, such as analytics.

To exercise these rights, contact us at futureapp999@gmail.com. We will respond within 30 days or as required by law.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, such as remembering your login status and analyzing usage patterns. You can manage cookie preferences through your browser settings, but disabling cookies may affect Platform functionality.

7. Data Retention

We retain personal data for as long as your account is active or as needed to provide services. After account deletion or inactivity for [specify period, e.g., 2 years], we may delete your data, except where required by law (e.g., for tax purposes).

8. Children’s Privacy

The Platform is not intended for users under 18 without parental consent. We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly. Contact us if you believe we have collected data from a minor.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on the Platform, and significant updates will be communicated via email or in-app notification. Continued use of the Platform constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at:
Email: support@mycbt.in
Address: Malviya Nagar, Jaipur

Last Updated: June 13, 2025