Shipping & Delivery Policy
myCBT sells digital services only. Nothing is physically shipped, and no courier, postage or delivery charge is ever levied. Everything you buy is delivered electronically to your myCBT account.
1. What Is Delivered
- Wallet Credits — added to the wallet on your account.
- PRO Membership — activated on your account for the validity period of the plan purchased.
- Test Series — unlocked on your account for the validity period of that series.
Delivery is to the myCBT account that made the payment. There is no separate shipping address, and we do not ask for one.
2. When It Is Delivered
Immediately — access is granted automatically as soon as the payment is confirmed by our payment gateway, normally within a few seconds. You do not need to do anything after paying.
In rare cases a bank or UPI provider takes longer to confirm a payment. If that happens, access is applied as soon as the confirmation reaches us — allow up to 30 minutes before treating it as a failure.
3. How to Access What You Bought
- Sign in to myCBT on the website, or open the Android app, using the same account you paid from.
- Wallet credits appear in your wallet balance.
- A PRO membership shows on your profile with its expiry date.
- A purchased test series appears under My Test Series.
The same purchase works on both the website and the app — buying on one delivers to the other, because access is held against your account rather than the device.
4. Delivery Charges
None. The price you see at checkout is the full amount payable. There are no shipping, handling, courier or delivery fees, and no charge is added after payment.
5. If Something Was Not Delivered
If money was deducted but the credits, membership or test-series access did not appear on your account, email futureapp999@gmail.com with your registered mobile number and the transaction or order ID. We will either deliver the purchase or refund it in full under our Cancellation & Refund Policy. We reply within 48 hours.
6. Service Availability
myCBT is available across India over any internet connection. Access to purchased content lasts for the validity period stated at the time of purchase; content itself may be added to or updated during that period.
Delivered By
The registered business responsible for this service.
- Legal Name
- MANKHUSH KANWAR CHUNDAWAT
- Trade Name
- myCBT
- Entity Type
- Sole Proprietorship
- Registered Address
-
Malviya Nagar
Jaipur, Rajasthan
India - Support Email
- futureapp999@gmail.com
- Support Hours
- Monday to Saturday, 10:00 AM – 6:00 PM IST
Last Updated: 3 September 2026